A young girl was hospitalized after her earring got stuck under her ears.
A furious Suzie Nisbet, 39, mother of Lily Nisbet has blasted jewellery retailer Claire’s Accessories after her 7-year-old daughter, Lily was hospitalized when the back of her earring got stuck in her ear and had to have it scooped out using a scalpel.
Suzie was excited to have her daughter, Lily ears pierced before the start of the school year. So, she took the little girl to Claire’s in Harlow, Essex, where staff pierced Lily’s ears and sent the family home with its three-week Rapid After Care Cleanser (which is expected to heal the piercing and allow for an earring change in less than one month), according to reports from people.com.
At exactly three weeks after the piercing, on August 22, Lily and Suzie changed the earrings, and Suzie noted that Lily’s ears looked healthy, with no sign of infection or redness. However, about a week later, Suzie and Lily noticed discharge coming from the little girl’s ears, the mom said. Suzie added that despite religiously cleaning her ears three times a day for a month with the £15 lotion the schoolgirl was left screaming in agony from the pain in her right ear after changing her earrings.
“I woke up one morning and my ear started to feel like it was vibrating, it felt really sore and yucky. It was really painful. It was hot and sore,” according to Lily.
“We didn’t think it was possible for the back to get stuck in her ear due to the size of it and searched her bed to try and find it. I couldn’t push the earring back or forwards, it was absolutely horrible,” Suzie said. “She was screaming every time I tried to remove [the earring] at this point I didn’t realize the back was still in there, I thought the lump was an infection.”
“This was bad advice given by a name I trusted. I don’t know why they are pushing the three-week healing process guidelines. A piercing is a wound and needs at least six weeks to heal,” Suzie added. “I feel very disappointed in Claire’s Accessories – we were such good customers but not any more.”
Claire’s Accessories Spokesperson told the media, “Our piercing procedure and all of our piercing instruments, supplies and earrings are designed to promote the safest and most hygienic piercing experience. The rapid after care lotion is dermatologist and pediatrician tested for the effective care of the pierced ear. Three weeks of use is an appropriate and approved length of time. The Rapid lotion is safe and allergy tested and it’s soothing formula is skin friendly. If undue pain, swelling, redness occurs at any time, seek medical advice immediately. Do not remove studs before the relevant medical advice”
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Image Source: Mercury Press